My Pacif-i is no longer working

If your Pacif-i is no longer working this could be due to:

  • the battery running flat
  • water getting into Pacif-i where it has been submerged for a period or time or placed in a dishwasher
  • a fault

Pacif-i comes with a warranty for any faults in the product for 30 days after purchase.  If you need to make a warranty claim please refer to the Terms and Policies section of

We cannot warranty Pacif-i where the battery runs flat.  Pacif-i when used once a day should last about 6 months.  It is recommended that you turn Pacif-i off in the evenings and when not used to extend the battery life of your Pacif-i.