If your Pacif-i is no longer working this could be due to:
- the battery running flat
- water getting into Pacif-i where it has been submerged for a period or time or placed in a dishwasher
- a fault
Pacif-i comes with a warranty for any faults in the product for 30 days after purchase. If you need to make a warranty claim please refer to the Terms and Policies section of Pacif-i.io.
We cannot warranty Pacif-i where the battery runs flat. Pacif-i when used once a day should last about 6 months. It is recommended that you turn Pacif-i off in the evenings and when not used to extend the battery life of your Pacif-i.